Adding New Patients (Non-Integrated PCC Workflow)

Overview

Occasionally providers need to add patients to DocNow from PCC when the PCC facility has not been integrated within DocNow. This article covers the use case where practices wish to manually manage PCC patients in DocNow but maintain progress notes and records within PCC without an integration. 

Non-Integrated Facilities: Patient data is manually entered and maintained within DocNow including patient demographics, insurance, vitals, and allergies. 

Integrated Facilities: Patient data is synced with an external EHR such as PointClickCare or MatrixCare. This data is maintained in these external systems and cannot be updated by DocNow admins or providers within DocNow directly.

Feature Details

1. Identify the patient you wish to add to DocNow by logging into the PCC Portal (external url not managed by DocNow).

2. Click on the Clinicial>>Residents link

3. Locate the patient using the alphabetized list or the search bar in the top right corner of the Residents screen.

4. The patient's demographics are found in the PCC Patient Profile or additional details can be found within the Edit Demographics menu item as shown in the picture below. 

5. Follow the instructions for Adding New Patients (DN Facilities) in order to manually add the patient into DocNow.