New User Account Creation

Introduction

As a company admin, you might often need to create new user accounts during a new facility goes live, hiring new employees, etc. Currently, there are the below 6 user account types that you can select for different users:

1. Provider
2. Nurse
3. Biller
4. Medical Assistant
5. Wound Nurse
6. View only user

 This article will walk you through the steps to create a new user account.

Add a new user account

1. In the admin portal, click on the “Users” tab
2. Click on “Add User” on the top right

3. Fill in the info needed to create a new user
   1. If creating a Test provider account, choose “Provider” and a “Sub Provider Type” field will appear. Choose “Test Provider” under this field:
      1. 

4. When finished, click on “Save” on the lower right.

Please note that the email address or mobile number will be used to perform 2-factor authentication when logging into DoctorNow. 2-factor authentication code must be sent to the entered mobile number during the initial log-in, but may be changed to be sent to email afterwards. 

Once your account is created, the user will be emailed a registration link to complete their registration within 24 hours. If the user doesn’t complete registration within the first 24 hours, please contact the admin or [e-mail] to re-generate the registration link.

Our support team is available to help with any questions or concerns at [e-mail] 

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