DocNow v2 Migration

Purpose

This article will provide information regarding the migration of existing DocNow users to the new code based, also known as Main Codebase or v2. 

Audience

DocNow administrators and users. 

Table of Contents

• Infrastructure & Overview
• Migration Instructions
• General User Experience
• Provider Enhancements
• Office/Admin Enhancements
• Biller Enhancements

Infrastructure & Overview

DocNow v2 provides users with better performance, easier workflows, and a more modern interface. To accomplish this we have removed unused code, optimized current code, and rewritten important components.

Migration Instructions

• If you used live.doctornow.io → go to ns.app.doctornow.io*
• If you used woundcare.doctornow.io → go to wc.app.doctornow.io*
• If you use live.app.doctornow.io → you’re already on V2

*You will use the same username and password you already have.

Important Notes for users transitioning from live.doctornow.io or woundcare.doctornow.io : 

• Both websites share the same database meaning that if you sign a note for a patient on website it has also been signed for the same patient in the other website. No need to duplicate notes or charges.
• Some features in v2 will not be compatible with v1 so problems may arise from trying to use both codebases for shared workflows.
  • Example: With some features if you begin a note in v2 website you may not be able to access that note in v1 while it is still drafted.
• There may be small differences not listed here - please reach out to support or your DocNow Account Manager for further assistance. 

Core Functionality Enhancements

General User Experience

• Improvements to the user interface for a modern updated experience
• The ability to choose to receive authentication through email or SMS while logging in

Providers

• A new way to document wound procedures to automatically create procedure documentation in notes
  • Show procedure note
• The ability for providers to add tags to patients for improved workflows
  • Allow tag to patient
  • Tags
• Optional interface changes to include wound locations in wound-related dot phrases
  • Wound phrases based on location
  • Wound procedure phrases based on location
• The ability to record if certain behavioral health assessments have been completed for a patient
  • Bh assessment tool (nursing)
• New drop down functionalities that allow dot phrases and free text features to be used as drop down options
• Increased abilities for allowing reviewers and supervisors to sign provider notes
  • Allow second signing for note
  • Supervisory signer
• A new integration with Venture Medical that saves time for insurance verification requests in Wound Care
  • Product ordering via DocNow integration
• New ways to organize and start notes on patients
• The ability to enable or disable carrying forward of ICD10 codes
  • Carry forward ICDs
• Dynamic coding for wound procedures including debridements which auto populates CPT codes based on procedure documentation
  • Auto procedure coding
• The ability to link CPT codes to specific templates, saving providers time from searching.
• Improvements that allow for easy access to e-prescribing
  • Scriptsure
• A telemedicine module that allows for virtual visits through DocNow
  • Telemedicine

 

Office/Admin 

• The ability to automate account deactivation
  • Account deactivation
• A permission to allow or disallow providers from adding patients to their censuses
  • Add/remove patients from census
• Improved organization tool that allows for segmented administrator accounts
  • PODs
• The ability for providers to create referrals directly to the DocNow database
  • Referrals to DB
• A new status for notes that shows the encounter type
  • Encounters
• Improved analytics and reporting
  • Reporting
• DocNow now auto-creates facesheets from patient info for all patients
• The ability to create new patients from the admin side of DocNow
• Improvements to the patient consent module
• A new scheduling module that allows scheduling of appointments and note writing from those appointments
  • Out-patient module (Ambulatory)
• The ability to scan facesheets into patient profile using camera
• New tabs in patient profile to better accommodate non integrated facilities - social history, medications, surgical history, orders, and vitals

Billers

• The ability for billers to request documentation from providers within DocNow
  • Addendum Requests

If you have questions or notice anything unusual, please contact [e-mail] or your Account Manager.